Salesforce wants its $27.7 billion Slack acquisition to help it become a company's central work hub. But it'll need Slack-certified administrators and developers to help drive that implementation.

When Jess Bonanno went to her office for the first time last October, at Salesforce’s 41-story high-rise in Midtown Manhattan, the experience was surreal. A year earlier, she had been a housepainter.

Slack relieved employees of some duties last week in order to dedicate time toward achieving “Ranger status” on parent company Salesforce’s Trailhead platform in a move that could become a more common ...

Workers at Salesforce's Slack have been asked to set aside some regular duties to focus on training. This has caused frustration and creative attempts to speed through sessions, sources told Fortune.