This initiative is part of a competitive shift toward a more interactive consumer experience.

Starbucks launched a new ChatGPT app that lets users ask the chatbot for a drink recommendation based on their mood, the weather, or their outfit.

AI-powered recommendations promise to simplify shopping and coffee runs, but data suggests humans are just messier than that.

Starbucks' seasonal beverages are highly anticipated by fans, but the chain's latest announcement about its upcoming summer menu has only sparked confusion.

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The 2026 lineup includes new drinks, fan favorites, and limited-time items hitting stores nationwide in May.

Starbucks’ spring 2024 drink menu introduced lavender. Adding lavender to a drink can make it taste too floral or soapy, but we were pleasantly surprised by the seasonal Iced Lavender Oatmilk Latte, which has a subtle lavender flavor that isn’t overly sweet—most likely due to the use of a lavender powder versus a syrup.

Store opened in 1971 in Seattle’s Pike Place Market joins growing unionization campaign across the coffee chain