Best Practices in Implementing ITIL: Lessons Learned in IT Service Management
1:05:10
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Best Practices in Implementing ITIL: Lessons Learned in IT Service Management
Start your certification journey today with a 30-day free trial https://bit.ly/2Xbu692 From tool alignment to better metrics to improve cost/value, in this seminar we will discuss the common issues enterprises wrestle when implementing ITIL through ITIL best practices. We will discuss the lessons learned in IT Service Management, IT service ...
19.7K viewsFeb 28, 2014
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